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Clearpath Health

Patients get answers at 2 a.m. Staff get their mornings back.

Industry
Healthcare
Program
Support Deflection Sprint
Services
Workflow Automation
Year
2026

A multilingual assistant trained on approved clinical FAQs that handles scheduling and routine questions, escalating anything clinical.

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Results

48%
tickets resolved without staff
24/7
coverage in EN and ES
4.7/5
patient rating

The challenge

A multilingual assistant trained on approved clinical FAQs that handles scheduling and routine questions, escalating anything clinical.

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“Careful, transparent and fast. The assistant knows exactly what it shouldn’t answer — that’s why our clinicians trust it.”
Diego Ferreyra · Head of Patient Experience, Clearpath Health
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Next case

Brightline Realty

Every enquiry answered in 40 seconds — and routed to the right agent.